Frequently Asked Questions
For Self-Managed Accounts
Welcome to the BlockTrustIRA Self-Managed Account resource center. We’ve compiled the most common questions our clients ask about managing their cryptocurrency investments. Whether you’re just getting started or looking to optimize your trading experience, these FAQs provide clear, straightforward answers to help you navigate your investment journey with confidence. If you don’t find the information you need, our US-based support team is always ready to assist you personally.
Your sFox Account gives you access to 60+ cryptocurrencies, including popular options like:
- Bitcoin (BTC)
- Ethereum (ETH)
- Ripple (XRP)
- And many more
This wide selection enables you to build a diverse cryptocurrency portfolio from a single account.
Individual accounts are typically verified the same day. In most cases, your information is automatically verified, allowing you to proceed with funding your sFox account immediately. If manual review is needed, it may take 1-2 business days.
You can fund your sFox account in three simple ways:
- Domestic (US) USD wire transfer – Usually same-day processing if sent before 4pm ET
- International wire transfer – Processing time varies by sending bank
- Cryptocurrency deposits – Directly deposit Bitcoin or other supported cryptocurrencies
- Log into your sFox Account
- Go to the “Deposit/Withdraw” tab
- Click “Deposit” next to your chosen cryptocurrency
- Copy the provided address
- Initiate the transfer from your existing wallet
- Wait for confirmation
- Log into your sFox Account
- Go to the Portfolio tab and click “Deposit”
- Select “USD” and then “Wire”
- Follow the provided wire instructions
- Be sure to include your unique “User-Reference ID” in the wire memo
The platform supports most major banks and credit unions. If your bank isn’t listed, you can still connect your account manually by clicking “Manual Link” and following the on-screen instructions.
Yes, your investments are protected by military-grade security systems through sFOX SAFE, a digital asset custody solution provided by SAFE Trust Company. This regulated trust company is chartered by the State of Wyoming and offers:
- Military-Grade Security Layers: Multiple security measures including secure vaulting, cryptographic hardware, and distributed key management
- Bankruptcy Protection: Your digital assets are legally excluded from the custodian’s estate in the unlikely event of insolvency
- Regulatory Compliance: As a U.S.-regulated solution, sFOX SAFE meets strict government standards
- Seamless Trading: Trade directly from your secure custody account without complicated transfers
- Regular Audits: The system undergoes frequent security evaluations and is SOC 2 compliant
With these military-grade security features, you can trade with confidence knowing your assets are protected by institutional-level safeguards.
Yes, your BlockTrustIRA account includes insurance coverage of up to $200 million, providing an additional layer of protection for your cryptocurrency investments.
Yes, you can upgrade to a BlockTrustIRA Managed Account at any time. Many clients start with a Self-Managed Account and later transition to a Managed Account as their portfolio grows or if they prefer to accelerate their portfolio with professional management using our exclusive Animus AI technology.
- Self-Managed Accounts: 0.4% per trade
- Managed Accounts: 0.14% per trade plus a 2% management fee and a 25% performance fee (we only make money when you make money)
Additionally, for IRA accounts:
- Managed IRA accounts: $250 custodian fee is waived
- Self-managed IRA accounts: Client pays the $250 custodian fee
- Self-Managed Accounts: $500 minimum
- Managed Accounts: $20,000 minimum
You can change your password by logging into your account, navigating to your account settings or profile section, and selecting the password change option. Follow the prompts to create and confirm your new password.
Don’t worry! All our customer support is US-based and ready to help you make your first purchase safely and securely. Please schedule a support session using our Calendly link to speak with one of our specialist team members.
We are not financial advisors, and we do not recommend which cryptocurrencies you should purchase. Cryptocurrency investing involves risk; please read our risk policy for more information.
We are not CPAs, so we cannot advise on your tax situation. Please consult with a tax professional regarding your specific tax obligations related to cryptocurrency investments.
After logging in to your sFox Self Managed Account, your dashboard will show:
- Current portfolio value
- Asset allocation across cryptocurrencies
- Performance history and metrics
- Real-time market data from multiple exchanges